HandGo use case · Golf

One round. One hand.

From the first tee to the eighteenth hole: access, purchases, and recognition from a single gesture. No wallet. No card. No phone.

Talk to us See the journey
Technology that removes everyday friction

The course already trusts the member. Now the technology can too.

Golf is a game of unhurried focus, yet a round is still interrupted by friction the player never asked for: a card left in the locker, a glove pulled off to tap a terminal, a name spelled out again at the desk.

HandGo removes it. The palm becomes entry, locker, cart, and tab, recognized across the property from arrival to settlement. The hand triggers the moment. It never stands in the middle of it.

Live · in production
Biometric ball purchasing: balls in hand in under five seconds.
The friction we remove

Five moments where the round stops.

Gloves on, wallet in the bag: paying on the course means stopping the round.

A card or phone carried through eighteen holes just for a drink and a sleeve of balls.

Members re-introduced to new staff who don't yet know them.

Lost lockers, forgotten combinations, shared or replaced cards.

Guest spend that slips between the cart, the bar, and the desk.

One enrollment removes all five.

See the round
Presence without friction

One enrollment. The whole day flows.

A player enrolls once: both hands scanned, a payment method linked. After that, every touchpoint recognizes them. On the course, readers take the bare trailing hand, so the glove never comes off.

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Balls in hand at the range

Basket on screen, palm placed, dispensed in under five seconds. Live, in production.

0

Nothing comes off

The glove stays on. Readers take the bare trailing hand, and nothing slows down.

Phase 01

Before the round

  • Entry
    Clubhouse doors recognize the member at approach.
  • Green fee
    Confirmed and settled at the desk in one gesture.
  • Locker
    Opens to the palm; no combination, no key.
  • Pro shop & rental
    Balls, glove, clubs, cart: charged to the account, hands free.
The course at arrival
Phase 02

On the course

  • Driving range Live
    Basket on screen, palm placed, balls in hand in under five seconds.
  • Halfway house & cart
    A drink at the turn or mid-round, settled with the trailing hand.
A driver at address behind the ball on the range
Phase 03

After the round

  • The 18th
    Food and drinks added to the running tab.
  • Exit
    The whole day closed and reconciled with one gesture.
Aerial view of a manicured green and bunkers
Where it fits

Built for the way clubs actually operate.

Private & country clubs

Membership becomes recognition, not a card; spend settles to the account.

Resort & destination

Room to range to restaurant on one identity.

Daily-fee & public

Faster desks and ranges at peak hours.

Driving ranges

Self-serve, cashless dispensing and bay access, already proven.

Multi-site operators

One identity across every course, with reciprocal recognition.

Events & tournaments

Guest and corporate spend captured cleanly across a single day.

Key benefits

Two sides of the same gesture.

For players

  • Recognized, not interrogated.
  • Nothing to carry. Your hand is your membership.
  • The glove stays on. Readers take the bare trailing hand.
  • One identity across every course in the group.
  • Real privacy: the vein pattern is inside the hand, invisible to any camera.

For operators

  • More on-course spend: purchases happen when reaching for a card would have stopped them.
  • Faster desks and ranges: up to half the service time removed at peak touchpoints.
  • No cards to issue, lose, share, or counterfeit.
  • Verified billing end to end, from the cart to the 18th.
  • A premium, device-free signal that reinforces the club.
Always under your control

Recognition you choose. Privacy you keep.

Facial recognition is surveillance: a face can be captured from any camera, at any distance, without consent. Palm vein works the other way. The pattern is inside the hand, impossible to photograph or lift from a database, and read only on a deliberate gesture. Data is encrypted end-to-end and stored as tokens, never raw scans.

Banking-level TLS; encrypted tokens, not raw scans
PCI DSS and ISO/IEC 27001 certified
No raw biometric data stored; role-based access
Designed for GDPR, PSD2, and regional standards
Encrypted, tokenized biometric data
Encrypted end-to-end · tokenized
What it changes

Less waiting. More playing.

Up to 50%

less average service time per player at desks, ranges, and counters

Under 1 sec

average biometric match time

0 devices

to enter, pay, or verify, even through a glove, in any weather

100%

touchless, first tee to last

A player settles a round of drinks at the beverage cart with a single palm gesture
Halfway house · settled with the trailing hand
Proof

Proven where it matters first.

The range, in production

Biometric ball purchasing already running on the busiest, most repeat-driven touchpoint in golf.

Clubs members already trust

Phone-free access proven across elite fitness, wellness, and private members' venues.

A pattern, not a prototype

Every other touchpoint extends the same proven palm pay-and-access model.

Backed by Autopay

Built on infrastructure handling over a billion transactions a year, certified to banking standards.

Why we're confident

We didn't guess what drives adoption. We tested it.

Before a single reader goes live, we modeled how golfers actually decide, isolating one factor at a time across thousands of simulated decisions, then confirming the direction in the field. Three findings shape how HandGo is deployed on a course.

What pulls players to the palm

  • A dedicated "hand-only" fast lane: the single strongest pull.
  • When the phone isn't an option: dead battery, no signal, wet hands.
  • A short path to the first successful use.
  • A cashless environment.
  • Hands full, on the move: the range and the beverage cart score highest of all.

What holds them back

  • Habit and hurry: people drift back to what they know. The honest brake isn't fear of biometrics; it's routine.
  • An effortless incumbent: against "just say your name," speed alone doesn't win; against tap-to-pay, it does.
  • First-time enrollment: the one scan-and-link step. The barrier is the moment, not the person.
  • A more cautious, older player.

What doesn't matter

  • Privacy worry: close to zero effect. The same players already use Face ID.
  • The amount, the queue, "my phone's right here."
  • Who the player is: context outweighs persona by roughly four to one.
How much we tested

Over 20,000 simulated decisions. Then the field confirmed it.

Over 20,000 simulated decisions means repeated draws of described situations through a model of human cognition, not 20,000 people. The direction was confirmed independently by the field pilot.

Modeled across 20,000+ decisions, then confirmed live, in the field.

Go deeper · Walk the full journey

HandGo × Golf Park

A player's entire journey, held together by a single hand: from one-time registration to closing out the day. Open any step to see what the player does, the HandGo function and the device.

Function
PaymentAccessVerification
Device
Large · onboardingWall-mountedPortable
StatusDeployed
Phase 0 · Onboarding
EntryOne-time Registration Verification
What the player does

Scan of both hands at the large device, linking identity and payment card.

HandGo function
Verification
Device
Large, stationary
Phase 1 · Before the round
Step 01 Reception / entrance AccessVerification
What the player does

Recognition and club entry with a single gesture, no membership card to show.

HandGo function
AccessVerification
Device
Wall-mounted
Step 02 Green fee Payment
What the player does

Confirmation and payment for the round at reception.

HandGo function
Payment
Device
Wall-mounted
Step 03 Locker Access
What the player does

Unlocking the changing-room locker before getting changed.

HandGo function
Access
Device
Wall-mounted
Step 04 Pro shop Payment
What the player does

Buying balls, tees and gloves at the counter.

HandGo function
Payment
Device
Wall-mounted
Step 05 Rental PaymentAccess
What the player does

Picking up clubs or trolley, rental authorization.

HandGo function
PaymentAccess
Device
Wall-mounted
Step 06 Melex · pickup Access
What the player does

One palm on the reader starts the rental session. After that, you drive freely.

HandGo function
Access
Device
Wall-mounted
Phase 2 · On the course
Step 07Deployed Driving range Payment
What the player does

Pick a basket on the dispenser screen and place your palm, balls in hand in under 5 s.

HandGo function
Payment
Device
Wall-mounted, built-in
Step 08 Halfway house Payment
What the player does

A snack and a drink at the turn, without breaking your rhythm.

HandGo function
Payment
Device
Portable / kiosk
Step 09 Beverage cart Payment
What the player does

A purchase from the cart mid-round, hands full of gear.

HandGo function
Payment
Device
Portable
Phase 3 · After the round
Step 10 Restaurant Payment
What the player does

Food and drinks after the round, added to the tab.

HandGo function
Payment
Device
Wall-mounted / portable
Step 11 Exit Payment
What the player does

Closing out and settling the whole day with a single gesture.

HandGo function
Payment
Device
Wall-mounted

One gesture. The whole round.

The hand launches the process. It never stands in the middle of it.

We onboard both hands, so the player always uses the one that is bare. On the course the readers accept the lower hand, so the glove on the lead hand never has to come off.

Good to know
01

Onboarding only via device

First registration happens only on the large, stationary device (scan of both hands + card linking). The app is optional and not required to use the system.

02

The range is proof, not a hypothesis

Biometric payment at the driving range is live in production. The rest of the journey extends this proven pay-without-a-wallet pattern to the remaining touchpoints.

03

Three devices, three logics

Large: one per venue, for registration. Wall-mounted: fixed points (entrance, locker, counter, dispenser). Portable: mobile points (beverage cart, halfway, table service).

Bring the whole round into one gesture.

Interested in HandGo for your course, club, or group? Talk to us about a pilot, starting where the proof already is.

Schedule a consultation Partner with HandGo today